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Triage AI
Core Service

AI woven in.
Not bolted on.

Production-grade generative AI, RAG pipelines, agentic workflows, and custom ML models. Intelligence designed into your architecture from day one.

GenAIRAG PipelinesAgentic WorkflowsFine-tuningOn-premise LLMMLOps

The real problem

Most AI projects
never reach
production.

Not because of the models. Because of the architecture. Teams skip from "add AI" to "build model" without understanding what decision they're automating, or how to measure it.

We've seen this pattern. We fix it before writing a single line of model code.

AI bolted on as a feature

We build it as infrastructure from day one

No evaluation framework

RAGAS + regression suites before every deploy

Wrong tool for the job

Architecture-first diagnosis, not model-first

Production blindspot

Full-lifecycle engineering: launch is the start

What we build

10 capabilities.
One team.

Not a services menu, but an integrated engineering capability. Every item below is something we have shipped in production, not a slide deck service offering.

Generative AI engineering

Production LLM pipelines from prototype to deployment. Custom inference, prompt chains, structured output validation.

LLM APIsCustom modelsOutput validation

Intelligent chatbots & AI assistants

Context-aware conversational AI that handles edge cases, maintains session memory, and escalates intelligently.

Customer supportInternal toolsVoice interfaces

Agentic workflows & multi-agent systems

Autonomous agents that plan, execute tool calls, and orchestrate complex multi-step tasks without constant supervision.

AutomationTool useOrchestration

RAG pipelines & document retrieval

Retrieval-augmented generation over your proprietary data: accurate, fast, and source-cited answers at scale.

Knowledge basesDocument Q&ASemantic search

Custom ML model development

Trained models for classification, prediction, and detection problems where generic LLMs are the wrong tool.

ClassificationForecastingAnomaly detection

LLM fine-tuning & evaluation

Adapting foundation models to your domain, tone, and task requirements with rigorous before/after measurement.

Domain adaptationPEFT/LoRARLHF

Vector embeddings & semantic search

High-performance similarity search over embeddings: recommendation engines, deduplication, and intelligent search.

RecommendationSemantic searchDeduplication

Query optimisation & prompt engineering

Systematic prompt design, few-shot strategies, and latency/cost optimisation that makes AI viable at scale.

Prompt chainsCost reductionLatency tuning

On-premise LLM deployment

Self-hosted open-source LLMs for data residency, compliance, and IP protection. No data leaves your infrastructure.

vLLMOllamaAir-gapped

MLOps & model monitoring

Continuous evaluation, drift detection, and performance tracking so quality doesn't degrade silently in production.

RAGASA/B testingObservability

How we deliver

The engineering
process we follow.

01

Problem framing

We define what AI needs to solve, specifically. Most failures happen here when teams skip from 'add AI' to 'build model' without understanding the actual decision being automated.

2 to 3 days · Output: architecture brief + go/no-go recommendation
02

Architecture design

We design the AI layer as first-class architecture: inference endpoints, RAG vs fine-tuning decisions, vector store selection, latency budgets, and data pipeline layout.

1 week · Output: architecture doc + technology decisions
03

Pipeline development

Build the full stack: embeddings, retrieval, reranking, LLM integration, output validation, and caching. Production-grade from the first sprint.

3 to 6 weeks · Output: tested, deployed pipeline
04

Evaluation & iteration

RAGAS-based evaluation, human eval samples, regression suites. We measure before we ship and track quality continuously after launch.

Ongoing · Output: eval dashboard + quality baseline

Technology

The production stack.

Every tool here has been used in production, not just evaluated. We select based on your requirements, not our preferences.

Foundation Models

Claude APIOpenAIGeminiLLaMAMistral

Orchestration

LangChainLlamaIndex

Vector & Retrieval

PineconeWeaviatepgvectorQdrant

Deployment

vLLMOllamaFastAPI

Evaluation & MLOps

RAGASMLflow

Compute & Frameworks

PythonPyTorchHuggingFace

FAQ

The questions
CTOs always
ask us first.

Straight answers. No marketing language.

AI & ML · Triage AI

Ready to build
production AI?

Tell us what you're building. We'll give you a specific architecture, team composition, and timeline. Not vague estimates.